Transparent, predictable pricing appeals to customers

Charges are based purely on data volume selected - a single price per GB.

With Redstor, the customer avoids any upfront expenditure or commitment as there are no appliances to buy, install or manage and no licence costs - and there are no egress or ingress charges for anyone to be concerned with.Marius insists that a highly simplified commercial model, like Redstor’s, is crucial when it comes to delivering any successful cloud-based solution.He said: “Complicated charging models, and the need for excessive up-front scoping before being able to provide an estimated view of what the solution may cost often counts against the product. It forms a barrier to entry that requires unnecessary amounts of engagement and effort to overcome.

“Our customers feel at ease when we define a solution that not only meets their needs but reassures them in terms of anticipated costs.”

Single-line item billing makes it easier for SEACOM to invoice customers.

SEACOM’s account managers relish the ability to calculate the cost of a solution simply by looking at the amount of front-end data a customer wishes to protect with Redstor.Marius said: “So often complicated commercial models lead to convoluted invoicing by technology providers. Service providers then end up trying to find clever ways to simplify billing for their end customers."However, this often breaks relationship between what is being sold on the front end vs. what is being billed up-stream, and it becomes far more complex to implement the necessary controls from a returns-authorisation perspective.”

Being able to budget so easily and accurately with Redstor provides revenue assurance.

That makes our commercial and billing teams’ lives easier, and since we offer this same simplified model onto our customers, we make their lives easier too.”"

Marius Burger, Chief Information Officer - SEACOM

Scale up or down with ease,

using pay-as-you-grow model

Marius revealed that Redstor’s simple commercial model has meant that customers often understand the full cost implications of protecting extra data before even making a request.He said: “We are able to provision additional capacity for our customers at the click of a button as their data needs increase.“Technically it’s seamless and it gives us the power to deliver a pay-as-you-grow model, leveraging Redstor as a solution.“Adding endpoints to any customer’s tenant is also just a matter of installing and configuring the Redstor agent.”