SEACOM

SEACOM launched Africa’s first broadband submarine cable system along the continent’s Eastern and Southern coasts in 2009 and is now a leading partner for African businesses, network carriers, and service providers. Through its ownership of Africa’s most extensive ICT data infrastructure – including multiple subsea cables and a resilient, continent-wide IP-MPLS network – SEACOM provides a full suite of flexible, scalable and high-quality communications and cloud solutions that enable the growth of the continent’s economy.

shrinks data management workload with Redstor

Service provision so much easier with specially designed multi-tenanted platform
Protection and recovery of all data far simpler with single, web-based control centre
Remote management eradicates need to send techies onsite
Unlike solutions with an appliance approach or tape library, there are no travel issues during a Covid-19 pandemic

As Chief Information Officer at SEACOM, Marius Burger is responsible for information technology infrastructure, systems, processes and data as well as cloud services.Before becoming a partner of one of Africa’s largest IT providers, a company needs to convince Marius that it is a perfect fit - both for SEACOM and their customers.

When it comes to the protection and recovery of data, there are several reasons why Redstor is the preferred choice for managed service providers. Marius, though, believes the main appeal is Redstor's ability to combine a multi-faceted service with supreme simplicity.He said: “Redstor houses enormous capability and power when it comes to data management. When solutions of this magnitude are presented to an enterprise, they are often convoluted in terms of their scoping, complex in terms of implementation and overwhelming in their commercial modelling. Considering other vendors might require the provisioning of physical hardware, either by the provider or end customer, Redstor is perfectly positioned for the MSP.“We allow the experts, Redstor, to worry about the hardware, the platform, and the software, and we concern ourselves only with managing our customers.”

Redstor has managed to do what many others overlook – consider customer experience above all else. The result is an offering that is easy to understand, and a model which makes it easy to scope, present, and implement.

"This is what cloud-first should look like.

Marius Burger, Chief Information Officer - SEACOM

Challenges

How to maximise margins and minimise overheads of serving multiple clients
Need to attract customers by quickly demonstrating a comprehensive service that offers great value
Obligation to protect customer data from threat of ransomware
Avoiding convoluted invoicing arising out of complicated commercial models

Solutions

Platform designed for multi-tenancy, enabling visibility of all data through a single, web-based control centre - no need to send technical personnel to sites
A single, cloud-based platform that provides backup and recovery, DR, archiving, search and insight - pay for one, get the rest for free
Easily provision additional capacity, based purely on data volume, providing total visibility of cost for everyone
Data encrypted at source, in transit and at rest - backups not connected to live environment

Benefits

Remotely manage all data from single pane of glass with simple-to-use solution that requires less management
Slash customer recovery times, deliver cost-effective DR and instant access to archived data - all for a single cost per GB
Ability to scale infinitely, budget easily and obtain revenue assurance, making commercial and billing teams’ lives easier
Guarantee ransomware recovery with isolated, offsite protection