The verdict
Rooks Rider saves thousands of pounds per year
Rooks Rider Solicitors saved thousands of pounds per year, freed up several hours in IT time every week and enabled compliance with The GDPR’s Right to be Forgotten regulations after switching data management technology providers.
The London-based legal firm chose Redstor to protect around 2TB of highly sensitive data relating to corporate affairs, dispute prevention and resolution, employment matters, leasehold enfranchisement, real estate and wealth planning.
Apart from having a very obvious need for an extremely secure and reliable solution, Rooks Rider sought a policy-driven and fully automated backup methodology that would make monitoring and managing backups significantly less time-consuming.
Rooks Rider is a boutique legal firm with specialist local knowledge and a strong international presence. It is vital for the firm’s highly qualified team of solicitors to have a data management system that works in real time, eliminating downtime and radically reducing the impact of security incidents, data breaches and hardware failure. Rooks Rider need complete visibility and control over data to achieve compliance with the General Data Protection Regulation.
Whether data is stored on a firm’s premises, in the cloud or in a hybrid environment, Redstor’s pioneering technology provides on-demand access.
InstantData™ streams business-critical data immediately from any location so, in the event of an issue, there is no need to wait for a full recovery. The firm is up and running within seconds, not days.
Implementing Redstor has provided the visibility and control required for Darren Bailey, Rooks Rider’s IT Manager, who has also saved his firm £4,200 per year by switching data management providers.
He said: “Working by myself, I need something that is not going to be very time-consuming. Everything is a lot quicker and more intuitive with Redstor.”
- Requirement to search through all backed up and archived data and comply with GDPR by making sure that every reference to a data subject is found, instantly
- Recovering corrupted files quickly and ensuring business continuity
- Rapid growth of unstructured data
- High management overheads associated with managing data
- Retention and billing complexities
- Difficulty finding reliable, expert support
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A centralised control centre, offering borderless visibility of entire, complex data estate at any time, on any device
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InstantData™, Redstor’s unique on-demand streaming technology
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Simple, scalable, and instantly accessible cloud archiving
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Intelligent, policy-driven automation and sophisticated reporting
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Transparent and predictable pricing with no hidden costs or surprises
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Support provided by an organisation that is both the technology vendor and infrastructure owner
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Comply with regulations and legislation by easily and quickly identifying files that require action, including deletion
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Stream data in real time to any device, making downtime a thing of the past
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Extend life of expensive hardware assets and delay purchasing more primary storage
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Management by exception, reducing time spent on data management admin by half an hour every day
- Savings of £4,200 per year and ability to budget with confidence, scaling up or down as demand changes
- Fast 24/7/365 access to a support team that draws on 20 years’ knowledge and experience within the storage and backup industry
Eliminating downtime
Files streamed immediately and on demand
Eliminating downtime
Unlike with other disaster recovery solutions, there will never be a need for Rooks Rider to wait for all their files or even an entire database to be restored before being able to start operating again.
With Redstor’s InstantData™ technology the most critical files, the ones the firm needs to access first, are streamed immediately and on demand.
Rooks Rider has instant, secure access to business-critical data on 14 virtual servers - whenever it is needed.
Redstor enables data restores at all levels from single granular objects to folders, VMs or entire servers. Data can be restored from the backup client, management console, through web access or via InstantData™.
I needed to restore specific files from a specific area, going back to a specific date. The index information had corrupted on one of my user’s areas on the server – and I had to bring data back from a certain date and time.
“It was the first time I’d done a search like that and I found that to be brilliant. When I looked for it with Redstor, I could get the right date and identify exactly what the user needed."
Darren Bailey, IT Manager
Darren added: “I was working at night to get everything up and running. When I needed it to work, it did straight away. I restored about 3GB immediately. With our old backup and recovery solution, it would have been far more awkward getting the data back.
“It was just so straightforward with Redstor.”
Borderless visibility of data
With Redstor’s unique solution that is built for the cloud, Rooks Rider is able to discover, manage, control and protect data with ease.
Running on servers, laptops and workstations, with backup selections profiled from a centralised control centre, Redstor provides rapid and granular restore for Office 365 and SaaS applications.
Redstor unifies backup, instant-data recovery and access, archiving, search and data migration, enabling borderless visibility of Rooks Rider’s entire data estate at any time, on any device.
This enables the firm to fully comply with any ‘Right to be Forgotten’ requests received from individuals under the General Data Protection Regulation.
Organisations are obliged to remove all information on individuals from their databases within a month of the request being submitted.
Darren said: “We might have to remove stuff very quickly under GDPR – and I know I can do that with Redstor.
“That will be of real benefit because as part of GDPR if we are asked to delete everything we have on someone, we have to get rid of it.
“We can quickly remove data – not just from the system – but also anything that’s been backed up or archived. There can be cases that stretch across several departments – so to have the visibility and ability to do that quickly is great.”
How quickly would you be able to locate all information relating to an individual, who made a Right To Be Forgotten request under GDPR?
- In minutes
- In an hour
- Within a day
- Within a few days
- Within a week
- Within a month
- No idea how long
- I'd be unsure I could locate all relevant info
Has the growth of your data put pressure on you to purchase more primary storage?
A liberated IT team
Redstor has made data management tasks smaller and simpler for Rooks Rider.
Darren said: “I had a trial and that ended up being the onboarding. I liked it straight away because it’s easy and quick to navigate around. The previous solution was quite a rigmarole, it is all a lot more simplified with Redstor.”
Redstor delivers simple-to-manage, highly scalable, long-term cloud archiving-as-a-service to extend the life of expensive hardware assets and delay the purchase of more primary storage to cope with data growth.
Darren said: “Ahead of moving into a new office, we made a renewed effort to go paperless.
"As a result a lot more files are online and the amount of data on our document management system has grown a lot quicker – even more so in the last couple of months. With that in mind, we will be archiving more files than ever.”
Fully automated and policy-driven, Redstor seamlessly archives data that meets specified criteria – giving organisations complete control of what’s archived and when, and liberating the IT team to focus on more strategic priorities.
Hosted in Redstor’s secure data centres, archived data can be streamed instantly and retrieved on demand from the cloud using InstantData™ technology.
Transparent and predictable pricing
Transparent and predictable pricing
With a pricing model that is subscription-based, simple and predictable, Redstor allows Rooks Rider to budget confidently.
Darren said: “We know that if we have a set amount of data, that’s what we pay for. It’s very simple. There are no hidden costs, which is brilliant. That helps me to get sign-off from my finance director. We used to pay about £750 per month to back up the same volume of data – now we pay almost half of that. Over a year that saves about £4,200.”
Expert Support
Redstor’s clients have 24/7 access to a support team that draws on 20 years’ knowledge and experience within the storage and backup industry. If Rooks Rider ever need support, Darren has the reassurance that his IT staff are speaking to an organisation that is both the technology vendor and infrastructure owner.
He said: “I very rarely contact Redstor. The success rates of the backups are so good. If something has not backed up, it’s not because of the software, it’ll be something else.”
Proven and trusted tech
Redstor is trusted by more than 40,000 clients around the world to help discover, analyse, control and protect their critical data. With UK data centres, Redstor also meets Rooks Rider’s legal requirement to ensure data never leaves the country.
Darren said: “That gives me peace of mind. I know backups are working and that the data is in a safe place. That was crucial.”
Rooks Rider’s previous data management provider was taken over by another organisation, and Darren said: “I found out that the service had been stopped without me even being notified so I had to find something rather quickly to do our online backups. The main concern was price, location of data and ease of use. Redstor met all of those criteria.” Darren has had no qualms about recommending Redstor.
He said: “I would say go ahead and trial it like I did because it is well worth the money. I know it works and whenever I need it, it’s always there.”
