Protecting Google Workspace with Redstor

IT professionals are often under the misapprehension that there is no need to back up cloud services such as Google Workspace.

Protecting Google Workspace with Redstor

as part of an automated, policy-driven, unified data management strategy. *NEW - AI enables malware-free recoveries

Avoid the risk of storing all your data with one provider

Protect the Google Workspace data within your organisation - directly from Google's cloud to the Redstor cloud - and manage it all through a single application

Google makes no promise about ensuring data is not lost

SaaS vendors are unable and unwilling to protect your data in all eventualities.

Section 6 of Microsoft’s own Services Agreement states: “We recommend you regularly back up your content and data . . . using third-party apps and services.”

In the numerous terms of service for Google, Google Workspace and its individual apps, you will find no acceptance of responsibility for preventing data loss, only a disclaimer for:

loss of profits, revenues, business opportunities, goodwill, or anticipated savings
indirect or consequential loss

Google’s total liability is limited to the greater of £500 or 125% of fees paid in the last year.

Without a separate backup strategy, you risk losing your Google Workspace data to:

accidental deletion
retention policy gaps
malicious insiders
malware
ransomware

A deleted user's data disappears after just 20 days

An administrator can restore a deleted user account for up to 20 days after date of deletion.

After 20 days, the admin console permanently deletes the user account, and it can’t be restored, even if you contact Google technical support.

Data deleted from trash is irretrievable after 25 days
An administrator can restore a user’s Drive or Gmail data for up to 25 days after the data is removed from the user’s trash.

After 25 days, the data cannot be restored, even if you contact technical support. Google will delete all customer-deleted data from its systems as soon as reasonably practicable and within a maximum period of 180 days.

Use Redstor to:

Back up Google Drive, Gmail, Contacts, Calendar and Google Classroom

Simplify and automate your data management with one central, easy-to-use system

Establish a consistent data protection policy across your whole estate, viewing cloud and onsite data in one place

Comply with General Data Protection Regulation by providing the timely access to data that organisations need to avoid potential fines

Detect and remove malware from backups, using AI for an additional layer of protection

Avoid lock-in by migrating data easily

Set up in minutes, and scale the protection you need - no need for capital expenditure

Define Google Workplace retention periods and ensure they are aligned to your business requirements

Deliver centralised management of data in Google Drive and Gmail without circumventing Google security and auditing

Retain full control of your data for business continuity by mitigating the risk of storing it with the cloud service provider

Benefit from faster, simpler recoveries of Google Workplace data in the event of accidental deletion or a ransomware attack

View your entire estate through a single application

Modern businesses need a unified view of all their data. Manage and protect your Google Workspace data via a single application as part of a centralised data management solution. Gain borderless visibility of local and online data and set policies across your entire estate.

Easily evidence compliance

Deliver comprehensive oversight across an entire estate with real-time reporting and insights to proactively highlight data risks. Restrict permissions, track search sessions and monitor all data deletions.

Simplify management with policy-driven automation

Get up and running in minutes and benefit from intelligent, policy-driven automation, powerful monitoring and sophisticated reporting. Fast to deploy and easy to manage, our pioneering solution requires zero human intervention on a daily basis.

Scale effortlessly for maximum cost savings

Scales seamlessly in line with your Google Workspace needs. Unlike some services for protecting Google Workspace, Redstor provides true cloud-to-cloud protection for your data without the requirement for any on-prem hardware.

Move data transparently, with no downtime

Avoid lock-in by having the capability to move data easily back on premises if required and access data anywhere, using InstantData™ to stream data to the user on demand.

Ensure process is fully auditable

Protect your entire organisation in a couple of clicks without compromising on security. Speed up Subject Access Requests and comply with regulations. The process is simple, monitorable, and auditable.

Maintain full control for business continuity

Avoid relinquishing control and relying on the cloud provider for restores. Rest assured with a separate backup policy as security standard. Regardless of where your data resides, you can confidently manage and access it with Redstor.

Establish strong security and guaranteed data sovereignty

With zero downtime and preservation of data sovereignty, your data remains 100% safe in our dedicated, highly secure, local data centres. Our engineers are available 24/7/365 to provide expert advice wherever you are in the world. Your data is encrypted at source using Advanced Encryption Standard with a 256-bit key length.

Deliver rapid restores

Radically reduce the impact of accidental deletion, malicious activity or corruption with granular recovery at account level. For Google Drive, select the account and specify whether you want to recover back to the cloud or onto a physical machine. For Gmail, recover messages with their attachments, labels and threads whether they are in an inbox, have been archived or put in the trash basket.

Benefit from transparent, predictable pricing

With Redstor’s simple, predictable, pricing model, you can budget with confidence, knowing exactly what you are paying for. There are no hidden costs or surprises.

The new standard of data management and protection

Protect your Google Workspace data today and see how fast and easy it is to manage with Redstor

Speed

Set up and scale fast - what may have taken days in the past, will now take hours. No hardware, no upfront professional services costs, no management overhead, no complex licensing models.

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Control

A feature-rich, self-service portal eliminates vendor bottlenecks - leaving you free to deploy, manage and scale Google Workspace protection quickly and easily (24/7 support remains on hand if required).

Value

Manage and protect Google Workspace data via a single app as part of a centralised data management solution. If you protect your wider estate with Redstor, there's the benefit of having a single place to view and manage cloud and on-prem data, saving on time and operational overheads.

Smart

Automatically highlight risks and protect data against malware with Redstor’s platform, which continuously learns and improves, based on community insights.

Compare Redstor now with any existing data management solution you may have

What is backed up in Google Workspace?

With Redstor you can protect:

Google Drive: Google App Scripts, Docs, Sheets, Slides, Drawings, Forms and Jamboards as part of Drive contents.

Gmail: Messages (emails and attachments), including archived messages, spam, trash and attachments.

Contacts: Contacts and their respective labels.

Calendar: Calendars and events.

Classroom: Course settings, course material sets with files, course aliases, course announcements and files, course students (including guardians and student work folders), course teachers, course topics, course work (files, assignments, and student submissions), course invitations (teachers and students), course teacher folder with files.

Google™ Workspace data recovery restrictions

Gmail:
Deleted emails are kept in the Trash folder for 30 days. Emails stored in Trash are permanently deleted and cannot be recovered after the 30-day period.

Google Drive:
Deleted items are kept in the Trash folder for 30 days. Administrators can only restore items permanently deleted from approximately 25 days ago. Items are permanently deleted after 30 days in Google Drive Trash folder.

Google Calendar:
Deleted calendars and events are kept in the Trash folder. Calendars and events are permanently deleted and cannot be recovered after the 30-day period.

Google Contacts:
The contacts can be restored back to any state in the past 30 days by the undo option.

Most organisations will have a form of anti-virus and anti-malware protection in place, but the time it takes to uncover a malicious attack is often longer than typical retention policies.

In this case malware will be present within all backups as well as the live environment. This makes it extremely difficult to perform a malware-free recovery.

With Redstor you can detect, isolate and delete malware from backups for that additional layer of protection and peace of mind.

Our artificial intelligence-infused solution enables you to:

Mitigate risk - even if your Google Workspace data has been infected, your backups will be ring-fenced in a known safe state
Eliminate downtime - know that you can recover data safely, avoiding fines, reputational damage and end-user frustration
Flag up threats - quarantine suspicious files after EVERY backup

Detect and remove malware in backups, using AI

Expand your backup portfolio and build reputation as trusted advisor

Our machine-learning model:

searches for key indicators exhibited by malware
checks for malware outside your environment, so there is no impact on your resources
avoids the need for a user to configure or install anything or carry out upgrades

When Redstor’s malware detection for backups is purchased as an add-on, it will quarantine suspicious files in backups from Google Drive, Classroom, Gmail (including attachments). If an attachment is flagged as suspicious, the entire email will be quarantined.

The option is also available to check backups from servers, laptops and any other end-point machines or devices, providing additional upsell opportunities.

Constantly improving its accuracy, based on shared community insights, Redstor’s machine-learning model provides enhanced protection against ‘zero-day’ threats, leaving you free to make malware-free recoveries.

Removing suspicious files

Manual intervention is only required when a suspicious file is detected. A notification then gives the option to:

delete the file
revert to a previous safe version
mark it as safe
leave it in quarantine

These actions can be taken in bulk by selecting multiple files or made against a single file.

Pricing

Pricing is per seat per month with discounts for between 1,000 to 10,000 seats, and even lower rates for more than 10,000 seats.

You can choose to enable malware detection on individual services (e.g. Gmail, Drive, Classroom). The backups of all users protected on that service will then automatically benefit from malware detection.

Take control with a single application

A comprehensive overview of everything you are protecting with Redstor

Drill down and take action without switching between different products and credentials.

Capture key metrics of data in Google Workspace and wherever else Redstor protects it
Monitor status of backups and recoveries for protected products
Measure growth of data in Google Workspace and other sources Redstor protects
Verify, remove or revert to previous versions of suspicious files detected in backups from Google Workspace - and anywhere else in your environment

User Access Management for complete control

Redstor delivers a whole new level of control and security to organisations seeking greater visibility into backing up and managing their own data as part of their managed service.

The RedApp, Redstor’s app for smart data management and protection, has been specifically designed for granular, configurable Identity and Access Management. This enables you to:

Set up strong security

Protect against data breaches, identity theft and forbidden access to confidential information. Prohibit the spread of compromised login credentials. Block unauthorised entry to your organisation’s network. Bolster your defences against ransomware, hacking, phishing, and other cyber-attacks.

Streamline IT workloads

Update a security policy easily and comprehensively. Change all access privileges across your organisation in one action and save IT time by automating more tedious tasks e.g. password reset requests.

Comply with regulations

Quickly implement IAM best practices to meet the requirements of industry regulations e.g. Health Insurance Portability and Accountability Act and General Data Protection Regulation.

Enable secure collaboration with third parties

Achieve greater productivity by giving external parties (customers, suppliers, and visitors) access to your network without jeopardising security.

Simplify user experience

Free users from having to remember and enter numerous, complex passwords. With tighter IAM control, you can allow them to access multiple systems under Single Sign On and make use of biometrics or smart cards.

Secured by the very latest multi-factor authentication technology, UAM enables you to:

Create and manage user identities within a single interface
Customise and control who has access to your data
Protect key processes with multi-layer security

If your data is spread over many sites or multiple regions, but you wish to delegate permissions to regional offices, you can restrict and allow access accordingly.

To avoid any risk of unwanted deletions, roles can also be customised in the RedApp to remove the ability to delete accounts and data.

By delivering greater control of user accounts, Redstor’s UAM avoids having to divide up an estate and assign admins with more access than is deemed secure.

Administrators can lock down specific users if an employee leaves the organisation or a login is compromised.

The introduction of mandatory 2FA using the more secure TOTP (time-based, one-time password) method also protects against malicious activity.

Granular Control

Administrators can choose from a wide variety of roles depending upon their access needs and can customise the granular permissions of each role for customers and products.

Audit trail

Administrators have an audit trail of who uses the platform with respective roles and actions. They can also manage users in bulk if required and obtain insight into user activity.

Designate responsibility

Easily enable the right person to take swift, comprehensive action in the event of human error, malicious activity or cyber-attack, while avoiding alerting an attacker or creating internal confusion.

Demo video

How to set up Google Workspace protection

Brochures and datasheets

Links to brochures

Archiving brochure

Backup and recovery brochure

Disaster recovery brochure

Google Workspace brochure

Microsoft 365 brochure

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Links to datasheets

Backup and recovery datasheet

Google Workspace datasheet

Microsoft 365 datasheet

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About Redstor

Data management for an on-demand world

Data management for an on-demand world. Take it as Red.

About Redstor

We are disrupting the world of data management with our pioneering technology, which provides borderless visibility and on-demand access to all your data, wherever it is stored, through a single control centre.

Trusted by more than 40,000 clients and 400 partners, we use our proven, industry-leading technology to help you discover, analyse, control and protect your critical data.

Redstor is available worldwide through a network of resellers. For further information please visit www.redstor.com.