Expert support

Expert support
Redstor’s clients have 24/7 access to a UK-based support team that draws on 20 years’ knowledge and experience within the storage and backup industry.Assistance is available while the service is being set up, during normal service operation, and in the event of restore requests or DR invocation.
Mark said: “One of the main benefits that we have seen over the years working with Redstor is their exceptional support team and a personal account manager that we can liaise with directly. It allows the implementation of backups in new schools to be seamless and effortless.”Deploy in minutes
Redstor can be deployed and configured in 15 minutes, delivering exceptional time to value.Built to scale for organisations of all sizes, Redstor’s software-only solution, requires no additional on-prem infrastructure.

As a fully automated service that simplifies data management, Redstor provides reports, detailing backup success and failure, enabling true management by exception.

Mark said: “The installation is very streamlined. You are provided with simple installers to get the system set up and running within minutes."

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We are able to monitor backups throughout all of our schools through a management console, and can easily monitor successes and failures and address them immediately.